At LCC Electric, we want you to be fully satisfied with your purchase.
If for any reason you are not happy with your order, this Return & Refund Policy explains how we can help.
Eligibility for Returns
- Returns must be requested within [DAYS] days of receiving your order.
- Items must be unused, in original packaging, and in the same condition as received.
- Certain items such as batteries, clearance products, and customized goods may not be eligible for return.
Non-Returnable Items
The following items cannot be returned:
- Used or installed electrical components.
- Damaged items caused by misuse or improper installation.
- Special-order or customized products.
- Consumables such as batteries once opened.
Return Process
To request a return, please contact us:
- Phone: +961 81 317-547
- Email: lcc.solarenergy@gmail.com
Once your return is approved, we will provide instructions on how and where to send the product back.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Refunds are processed once the returned item is inspected and approved.
- Approved refunds will be issued to your original payment method within [X] business days.
- Shipping costs are non-refundable unless the return is due to our error (wrong or defective product).
Exchanges
We replace items only if they are defective or damaged.
If you need to exchange an item for the same product, please contact us before sending it back.
Damaged or Defective Items
If you receive a damaged or defective item, notify us within [DAYS] days of delivery.
We will cover the return shipping costs and provide a replacement or full refund.
Contact Us
For any questions about returns or refunds, please contact:
LCC ElectricGreen Zone, Mhanna Building – Ground Floor
Boustan Street, Zouk Mosbeh, Lebanon
Phone: +961 81 317-547
Email: lcc.solarenergy@gmail.com